IVR and voice prompts, in every language your callers speak.
Recorded phone menus, hold messages and system prompts in 11+ Indian languages. We delivered the full multilingual IVR set for L&T Finance, matched for voice, tone and level across every language.
Separate prompts, heard by the caller as one sentence.
The same prompt, eleven languages.
Recorded for L&T Finance, named here with their permission. Pick a language and hear the same prompt in it.
Hundreds of fragments, one voice.
An IVR script is several hundred short fragments, many joined at runtime. A prompt from week one plays straight after one from week six, and any drift in tone, pace, level or room sounds broken. Across languages, a caller in Tamil should hear the same brand voice as in Hindi. So: one narrator per language, a locked script with every fragment numbered, controlled level targets, and file naming agreed before recording.
Deliverables.
- Prompts per language, named to your convention for direct import
- Consistent loudness across every fragment and language
- 8 kHz mono µ-law or A-law where required
- Full-bandwidth masters where your platform accepts them
- Recorded script log for matching future additions
Adding prompts in six months.
Every IVR set eventually needs a new option. We keep what it takes to match the original.
- Narrator details per language
- Level targets
- Processing chain
Mismatched additions are the most common IVR failure, and a records problem, not a technical one.
Coverage.
We delivered the L&T Finance IVR in Hindi, English, Assamese, Bengali, Gujarati, Kannada, Malayalam, Marathi, Punjabi, Tamil and Telugu. Any language on our list is available, and unusual languages can be sourced.
Frequently
Asked Questions.
Have you delivered multilingual IVR before?
Why does IVR need special handling?
Can you add new prompts later?
What formats do you deliver?
Can you match one brand voice across languages?
Ready to bring your story to life?
Let's make your story sound amazing, everywhere.